Monday, May 22, 2017

A/R in the air

HoloLens Demo Lets Airline Staff View Passenger Emotional State & Flight Details


The list of HoloLens applications continues to grow as more companies discover ways to enhance their operations using augmented reality. Air New Zealand is the latest to show interest in the technology, demonstrating their vision for AR in a new concept video.


In the video, Air New Zealand shows how they think the HoloLens will enhance the next generation of travel. By using graphical overlays, flight attendants would be able to "scan" each passenger and obtain information useful for bettering customer service. For example, the flight attendant in the video can see that the passenger he speaks to is feeling anxious. The flight attendant can then adjust his service approach to help calm the passenger. When the passenger feels calm, the HoloLens lets the attendant know so that he can move on to other customers with confidence. 
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